Straight answers before you commit
Availability, sync, collaboration, AI limits, and billing—aligned with what the product ships today.
Is Trovepile really free right now?
Yes. During the public beta, all tiers are free for everyone — Pro, Team, and Business features included. The prices on pricing are what we plan to charge at general availability (GA) once Stripe billing is wired; they are not billable yet. Plan-card CTAs on pricing route to the waitlist.
How do workspaces and billing relate?
Each workspace groups sessions, troves, and optional notes for one project or context. Free includes one workspace; higher tiers raise workspace, library, and AI quotas. Team and Business add collaboration seats and shared-workspace flows at GA. AI quotas are account-level monthly buckets (not per workspace). See the plan comparison.
Is Trovepile only a bookmark manager?
No. Trovepile is a work memory system. It keeps tab sessions, saved links (troves), highlights, notes, and tasks in workspaces so you can pick up where you left off — Home, revisits, and resurfacing help you continue context instead of hunting folders or history. You can still import browser bookmarks when you join; saving links is one part of the product, not the whole story.
Which platforms are available?
Web app and the browser extension (Chromium) are available today. Desktop (Wave 3) and mobile (Wave 2) are on the rolling launch — join the waitlist on the download page. Firefox/Safari extensions are not advertised until shipped.
Does Trovepile support teams?
Yes. Team and Business tiers include collaboration-scale quotas and seat limits at general availability. Shared workspaces and viewer/editor invites require Team or Business. During the public beta all tiers are free.
Can I import existing bookmarks?
Yes. Use Settings → Import in the web app for browser exports and supported formats (HTML bookmark export, Pocket CSV, and similar). A dedicated Pocket one-click importer is planned; see Pocket migration.
Can I export my data?
Yes. Export paths live under Settings so your library stays portable. At general availability, bulk export is included on Pro, Team, and Business (see pricing). During the public beta, export is available while all tiers are free. Export before canceling a paid plan at GA.
Is mobile available?
Mobile apps for iOS and Android are in Wave 2 of the rolling launch. Join the mobile waitlist for TestFlight or Play closed-track access when builds are ready — the web app and extension work fully today.
How does sync work? What about offline?
When you’re signed in, your workspace syncs through Trovepile’s backend so web and extension stay aligned today; desktop and mobile join the same library as they ship. Offline-capable surfaces (e.g. IndexedDB in the web app) may allow reading or queued actions until you reconnect.
What AI does Trovepile actually do?
AI runs on your saved library, not the open web. Six capabilities ship today:
1. Smart search — semantic + lexical + recency ranking across bookmarks, sessions, highlights, and troves.
2. Library Assistant — RAG chat with citations, scoped to all library, one trove, multiple troves, or a group.
3. Page chat — from the browser extension, ask the assistant about the page or YouTube video you're on.
4. YouTube Q&A — structured transcript summaries and timestamped answers ([t=123s]).
5. Cleanup suggestions (beta) — bookmark titles/tags, highlights → bullet summaries, optional note → task drafts.
6. Summarize → source — compact a passage and attach it back to the trove or session.
How does page chat in the extension work? Does my browsing get stored?
From the extension, the assistant can answer about the current tab. The extension sends an ephemeral excerpt (or your selection) along with the question. That excerpt is not stored in your library unless you choose to bookmark the page. Page text is treated as data, not as instructions — prompts hidden inside a page are ignored.
Is my library indexed automatically? Can I turn it off?
Yes — when you save a bookmark, session tab, or highlight, Trovepile creates embeddings in the background so it's instantly searchable and chat-ready. There is no manual reindex step required for new content. If search ever gets out of sync, contact support for a full library rebuild. Indexing usage shows up in Settings → AI Usage.
What are the AI quotas, and how can I see usage?
Each AI capability has its own monthly bucket (UTC reset on the 1st):
Smart searches / month — Free 80 · Pro 800 · Team 8,000 · Business 40,000.
Assistant turns / month — Free 15 · Pro 150 · Team 800 · Business 4,000.
AI suggestions (beta) / month — Free 25 · Pro 200 · Team 2,000 · Business 10,000 (shared across bookmark cleanup, highlights→tasks, note→tasks).
Summarize excerpt / month — Free 20 · Pro 150 · Team 800 · Business 4,000.
Settings → AI Usage shows your monthly summary and event log: per-kind tokens (embed / chat) and an internal estimated USD figure for transparency.
Can my team bring its own OpenAI key (BYOK)?
BYOK is planned for Pro+ at general availability. When available, connect your OpenAI key under Settings → BYOK. With BYOK, AI calls authenticate against your own OpenAI account and are billed there separately from Trovepile's subscription. BYOK is a post-beta surface for most customers — see pricing footnotes.
Solo vs team plans?
Free and Pro target individuals. Team adds collaboration-scale quotas and seat allowances. Business adds the highest published limits; purchasing may route through contact sales.
What happens if I cancel or downgrade?
Paid features remain until the end of the billing period you already paid for. After that, your account moves to Free entitlements. Items above Free quotas go to your Vault for up to 90 days — restore them by upgrading within the window. Export important data first. See Vault policy and cancellation terms.
How do I contact Trovepile?
See our contact page for support, privacy, sales, and service-status details.